Terms and Conditions

Over 90 percent of orders are packed and dispatched within 48 hours of placement. Delivery times are reliant upon normal delivery hours. It is important to note that orders can only be dispatched from Monday to Friday. There are some times during the year that delivery could be delayed due to holidays. Shipping cost is $5 per order (in the US).

Returns and replacements

The best way is to email us at: info@swedencareusa.com as soon as possible and we will cancel it. You must remember that in most cases, orders are dispatched the next business day. Orders that have been dispatched cannot be canceled and will have to be posted back at the expense of the customer. As long as the packaging is in original condition, a full refund minus postage will be provided.

Ordering

Our prime objective is to ensure the safety of the customer with regard to the safe use of products. Our staff reserve the right to refuse any orders it may deem to not fit this criteria, or of a nature that may be unsafe in its volumes or capacity for misuse. Detailed instructions about the appropriate use of all products are available online. Swedencare USA cannot be held responsible for inappropriate use or misuse of the products supplied.

Payment

Our payment gateway is designed so that your credit card details are never entered into our site, they are processed at PayPal, which uses the latest encryption methods to ensure the security of payment. We do not see your credit card details when ordering online, as all transactions are performed by PayPal. We do not store any credit card details, so additions to orders that are already placed will require you to place a new, separate order.

Viewing orders

Please get in touch if you have any questions regarding your order.