Frequently Asked Questions

For further questions please email

How do I contact customer service?

Please head over to our contact information page. Click here.

How much is shipping?

The shipping cost is $5 per order (in the US).

How long does it take to get my order?

Over 90 percent of orders are packed and dispatched within 48 hours of placement. Delivery times are reliant upon normal delivery hours. It is important to note that orders can only be dispatched from Monday to Friday There are some times during the year that delivery could be delayed due to holidays.

Note! Due to COVID-19 there are serious shortages in our normal packaging and there will be variances in the product. Shipping rates have also increased nationwide we have had a slight increase to our flat rate shipping. If you have questions or concerns please feel free to contact us.

Can I track the status of my order?

Once your order has been shipped you will receive an email with a tracking number – please use this to track your order. You can also call us and we’ll check it for you! We’d love to hear from you.

Who will be delivering my order?

We ship via USPS and other premium carriers to provide you with the fastest and most reliable service available.

Do you ship internationally?

As of right now, we only ship within the USA.

What is your return policy?

Please head over to our terms and conditions page. Click here.

What is your privacy policy?

Please see our Privacy Policy page here.